At Hunter's Lodge, we are committed to providing the highest standard of care. The dignity of our residents is a priority to us; the care we administer is always done so with respect, compassion and understanding.
Hunter’s Lodge Retirement Home Ltd, opened in February 1984 and is a privately owned, family run company. The shareholders are Krishan Parmer (Managing Director) and Sheila Parmer (Director and Company Secretary).
Although Krish is the Managing Director he works remotely and in partnership with Chris Perks the Registered Manager.
Chris Perks started with Hunters Lodge in December 2015 and took over as Registered Manager in early 2016. Chris has a long history with Hunters Lodge as his grandmother was a resident at the Lodge for many years. Chris has over 25 years experience in Health & Social Care.
Chris is supported with three deputy managers Denise Sheehan, Lisa Smith and Rachel Roythorne who make up the senior management team and is responsible for the day to day running of the Home and ensuring that all resident’s care needs are met.
At least one of the management team is always available or on-call.
In addition to the registered managers, a Senior member of staff is on duty at all times, who will have had an absolute minimum of 5 years experience and have received additional training in emergency procedures and residents’ specific needs and conditions.
Hunter’s Lodge has always been committed to the training of all staff at all levels. We aim to achieve and maintain a team of care staff, at least 50% of whom are qualified to NVQ or QCF Diploma Level 2 as a minimum. All staff receive additional training on a regular basis, in specific areas relevant to their work role and the needs of the people in our care.
We have our own in-house trainers who are qualified to teach in various subjects ensuring that staff get the training that they need, but it also enables us to routinely monitor their competency and identify further training needs.
While training is undeniably essential, this type of work places such demands on staff that they also need to demonstrate a high degree of maturity, personal strength and insight. The qualities of our staff group enable them to understand residents' behaviour, respond effectively, to cope calmly with their anxieties and to handle crises confidently when they occur.
Our care staff are supported by a large team of maintenance, housekeeping and catering staff, who are also trained and able to communicate and work with residents effectively and empathetically.